Physical

New for 2027! Through Total Health Connections, every covered member will have access to a dedicated Family Advocate, providing personalized support to make healthcare easier to navigate.

Your Family Advocate can help you:

• Find in-network care
• Understand your benefits and coverage
• Navigate claims questions
• Coordinate appointments
• Get support managing a health condition
• Connect with the right resources when you need additional help

Connect with your Family Advocate through the Sydney Health mobile app or call 1-855-285-4212.

Regular health checkups and tests are important in helping you get and stay healthy. Why? Many health problems don't have any warning signs. Some tests can help you catch problems early on and even save your life. Having preventive screenings and talking with your doctor about your risks for certain conditions can be valuable steps to feeling better and living longer.
As part of Assurant's health plan, in-network preventive care is covered at 100 percent for you and your covered dependents when you go to a participating network provider, facility or pharmacy.
The Assurant health plan encourages you and your family to get the preventive services that are appropriate for your age, gender, and other risk factors such as family medical history by covering routine preventive services.
Learn more about the preventive health guidelines. 

Making time for your health care needs can be challenging. That’s why we offer Anthem Virtual Primary Care to provide convenient and more affordable access to urgent, routine/preventive, and chronic condition care through the Sydney Health mobile app. Virtual Primary Care enables you to see a provider with a video visit from the comfort of your home. With same-day appointments available, it’s a powerful and easy-to-use new resource for you to take care of your health.

Log in to the Sydney Health app. From the home screen, select Checkups and Ongoing Care. Then, select the Find Care or Care Center icons to schedule your visit. 

Building Healthy Families is an intuitive digital experience providing health plan enrollees access to pre-pregnancy, maternity, and post-partum care as well as parenting support.

Comprehensive digital support through the Sydney Health app.

• Tracking tools for ovulation, weight, blood pressure, due date, and prenatal milestones.
• Personalized path with app notifications, pre/post behavioral health screenings, health-risk monitoring, and partner profile sharing.
• Meditation, mindfulness tools, and educational support available 24/7 through Sydney Health convenient mobile app.
• Individual child profiles, parenting trackers for feeding, diapering, development, and vaccinations.

• 1-877-875-9089
• Go to anthem.com under My Health Dashboards > Programs > Anthem Health Guide.

Have an ongoing condition that puts you at risk for health complications? We know managing it isn't always easy, so Anthem is there to help. The program is designed for those struggling with a chronic condition. Your personal nurse care manager will work with your doctor to help you follow your health care plan.

You will receive support, tools and information to help you care for your condition and feel better, including 24/7 access to a nurse care manager to answer your questions.

• 1-877-875-9089
• Go to anthem.com under My Health Dashboards > Programs > ConditionCare.

Click here for an overview video.

Learn more about Bloom and how you can get real results. Sword FAQs.

LiveHealth Online offers convenient, time-saving access to care using your smartphone, tablet, or computer in the comfort of your home or on the go. Through live video in the privacy and comfort of your home, see a board-certified doctor 24/7 who can send prescriptions, if needed, and potentially save you money by avoiding more frequent visits to higher-priced places of care. Just sign up, log in at your scheduled time, and start your video chat.

• 1-855-603-7985
• LiveHealthOnline.com
• Use code "assurant" if not an Anthem member.

Fees apply, though if you are enrolled in the Assurant health plan, costs are applied to your deductible and coinsurance.

This autism support program focuses on the entire family, creating a strong system of care for family members anywhere on the autism spectrum.

Case managers will guide you in navigating the complex healthcare system and addressing the unique challenges of your situation. A customized care plan helps to identify available services, secure access to care that may be missing, and facilitate collaboration between healthcare providers.

Connect with your support team to receive support, knowledge and resources for your whole family. Click hereto learn more about the Autism Support Program.

• 1-844-269-0538
• Go to anthem.com under My Health Dashboards > Programs > Autism Spectrum Disorder.

To support you in growing your family, Assurant has partnered with WINFertility (WIN), a recognized leader in managing family-building benefits. WIN provides specialized advocacy and support for fertility, adoption and surrogacy options.

Fertility Support

WIN provides support and care throughout your fertility journey with:

• 24/7 access to specially trained nurse care managers who can answer your questions, help you find doctors, and listen to your concerns
• Referrals to local, high-quality reproductive endocrinologists from Anthem's network
• Authorizations for outpatient and in-office infertility services
• An individualized care plan with treatment recommendations based on your risk level and the success rate of options available to you
• Information about the causes of infertility, different treatments and medications, and finding the right doctor for your needs
• Support and guidance throughout the process
• Doula, caregiving, menopause/andropause, support benefits through WINFertility partnerships

There is a combined $30,000 medical and prescription drug lifetime maximum benefit for infertility treatment. Precertification of these services is required to receive the benefit. 

• 1-866-227-2690
• managed.winfertility.com/assurant

For information about the adoption and surrogacy benefits, click here.

The Teladoc Health for diabetes management helps make living with Type 1 or Type 2 diabetes easier. Once enrolled, eligible participants receive an advanced and connected blood glucose meter, unlimited strips and lancets, insights with every reading and coaches to support you along the way, all at no cost to you. 

The program is completely confidential and offered to employees and dependents living with a diabetes diagnosis and covered under the Assurant health plan. 

• 1-800-945-4355
• membersupport@teladochealth.com
• TeladocHealth.com/Register/ASSURANT
• Registration code: Assurant

Kicking a tobacco habit can be difficult, especially if you try to do it alone. We can help.

Your MyWellbeing program powered by Personify Health includes resources to support you, including “Be Tobacco-Free” health coaching.  All you have to do to receive your per paycheck Tobacco-Free Health Credit is complete three tobacco coaching sessions before November 30th, 2026.

Get Started by going to MyWellbeing (Personify Health)
1. Log In -  Join or if already registered use the SSO link
2. Navigate to Benefits / Assurant Tobacco Cessation Program
3. Start Now and Choose to Be Tobacco-Free!